For starters, being a 3rd time homeowner, I have never really felt like the people working for me genuinely had my best interest at heart. Being a single mom and very cautious of making a huge financial decision came with a lot of worry, hesitation and self doubt. I had numerous conversations with Dwayne personally through the whole process that put me at each every time I hung up the phone. He is so awesome at what he does, transparent and knows the industry more than anyone I have been in contact with.
My home purchase was done without using an agent, which did cause some concern. Dwayne and his team, however, walked me through every step in the process to make sure I was up to speed on what I needed to complete, ask for, made sure I had, etc. He held my hand the whole time and reassured me that I was doing everything right. His Total Home Authority gave me peace of mind with inspections, insurance and closing company.
Dwayne and his team fought for me to obtain the best interest rate possible in this crazy market we live in today. When I went to my closing, I was even asked if my lender was a personal friend because she had not seen an interest rate like mine in a very long time. That right there made me feel like I was in the best possible hands and no doubt made the right choice to work with this team.
To end, if you are looking to buy a home or refinance, I highly recommend that you reach out to Dwayne Stein and his team at Mortgage Gumbo. Having someone who is really behind you is the feeling you will take away from your experience.